Office Hours: Monday thru Friday, 9:00 am to 5:00 pm, Pacific Coast time.
Appointment only, so please call ahead, prior to coming out.
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W.W. Grigg Warranty
Here’s what you need to do.
Send all sections of your fishing rod for inspection to:
W.W. Grigg LLC
2000 SE 4th Ave #100
Canby, OR 97013
We will replace any defective section of your rod with a new section.
We need to match the existing pieces of your rod with the new section, so it is
important that you send all of your rod into us. Not just the broken section, but also
the good ones. We have, in the past, sent just the piece, but we have found that we need to hand
fit and match each section together. There’s no point in fixing things the wrong way, and just sending a broken section
is the wrong way.
Here's What we need:
1. Call, during office hours, prior to sending your rod in and check on parts availability.
2. Send a check for $20.00 to W.W. Grigg LLC.
3. A UPS’able return address (unless AK or HI, not a P.O. Box).
4. Your name and phone number.
The check covers the service and shipping back to you. We prefer a business address to return your rod to.
W.W. Grigg is not be responcible for rods returned that are left on your front porches and stolen.
The rod part is N/C.
We will turn your rod around within 2 to 6 weeks.
Our warranty is a limited lifetime warranty, which means it covers workmanship and material defects.
If your rod has suffered severe abuse, that's ok, we will work with you to get you back fishing.
Thanks, Dave Grigg
W.W. Grigg LLC
503-651-1700
E-mail W.W. Grigg LLC |
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